Sheraton Grand

Sheraton Grand

Banquet Operations Manager

  • Pre-opening member of the hotel.
  • Operated 10 meeting rooms and a ballroom which was thousand square meters (approx. 800 pax)
  • Recruited all members of the Banquet Department.
  • Motivated and mentored all team members.
  • Ensured that all facilities, equipment, service ware, physical inventories were properly purchased, accounted for, used, secured and maintained.
  • Organized and implemented staff training.
  • Achievement of budgeted food sales, beverage sales and labour costs.
  • Achieved maximum profitability and over-all success by controlling costs and quality of service.
  • Assisted executive chef in menu planning and pricing.
  • Ensured that services met customer specifications.

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