Sheraton Grand
Banquet Operations Manager
- Pre-opening member of the hotel.
- Operated 10 meeting rooms and a ballroom which was thousand square meters (approx. 800 pax)
- Recruited all members of the Banquet Department.
- Motivated and mentored all team members.
- Ensured that all facilities, equipment, service ware, physical inventories were properly purchased, accounted for, used, secured and maintained.
- Organized and implemented staff training.
- Achievement of budgeted food sales, beverage sales and labour costs.
- Achieved maximum profitability and over-all success by controlling costs and quality of service.
- Assisted executive chef in menu planning and pricing.
- Ensured that services met customer specifications.